Openr Privacy Policy

Last updated: August 22, 2024

Openr, owned and operated by RevOps Shop Inc, is a HubSpot native application designed to enhance your sales enablement efforts within the HubSpot CRM. This Privacy Policy explains how we collect, use, and share information when you use our app. By using Openr, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide to Us

Account Information: When you install and use Openr within HubSpot, we collect basic information such as your name, email address, and organization details provided through HubSpot.
CRM Data: Openr accesses and processes certain data stored in your HubSpot CRM, including but not limited to contact names, company information, and communication history, to provide our services.

1.2 Information We Collect Automatically

Usage Data: We collect information about how you interact with Openr, including the features you use, the time you spend using the app, and performance data.
Device Information: We may collect information about the devices you use to access Openr, including your device type, operating system, and browser type.

1.3 Information from Third Parties

HubSpot API: We use the HubSpot API to access your CRM data, ensuring that all interactions remain within HubSpot’s secure environment. We do not collect data from third-party sources outside of HubSpot without your consent.

2. How We Use Your Information

2.1 To Provide and Improve Our Services

Service Delivery: We use your CRM data to generate conversation starters and company summaries, enhancing your sales process within HubSpot.
Product Improvement: We analyze usage data to improve the functionality and performance of Openr, ensuring it meets user needs effectively.

2.2 Communication

Customer Support: We may use your contact information to provide customer support or respond to your inquiries.
Marketing and Updates: With your consent, we may send you updates about new features or services related to Openr. You can opt out of these communications at any time.

2.3 Compliance and Protection

Legal Compliance: We may use your information to comply with legal obligations, respond to legal processes, or protect our rights and interests.

3. How We Share Your Information

3.1 With Your Consent

Third-Party Integrations: If you enable third-party integrations, we may share your information with those providers, subject to their privacy policies.

3.2 For Legal Reasons

Legal Requirements: We may disclose your information if required by law or in response to valid legal requests by public authorities.

3.3 In Connection with a Business Transaction

Mergers and Acquisitions: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the conditions of this Privacy Policy.

4. Data Retention

4.1 Retention Period

We retain your information for as long as necessary to provide the services you have requested or as required by law.

4.2 Deletion of Data

You may request the deletion of your data at any time. Upon receiving your request, we will take reasonable steps to delete your information from our records, subject to any legal obligations.

5. Security

5.1 Security Measures

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or alteration.

5.2 Data Breach Notification

In the event of a data breach, we will notify you and any applicable regulatory bodies in accordance with legal requirements.

6. Your Rights

6.1 Access and Correction

You have the right to access and correct your personal information. You can update your information directly within HubSpot or contact us for assistance.

6.2 Data Portability

You may request a copy of your information in a structured, commonly used, and machine-readable format.

6.3 Right to Erasure

You have the right to request the deletion of your personal information, subject to legal exceptions.

7. International Data Transfers

7.1 Transfer Mechanisms

If you are located outside of the United States, your information may be transferred to and processed in the United States. We take steps to ensure that your information is protected in accordance with this Privacy Policy.

8. Changes to This Privacy Policy

8.1 Policy Updates

We may update this Privacy Policy from time to time. When we make changes, we will revise the “Last updated” date at the top of this policy and notify you through HubSpot or by other means.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
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RevOps Shop Inc
Email: apps@revops.shop
Address: 50 Biscayne Blvd #4102, Miami FL 33132