ROSHU Privacy Policy

ROSHU Privacy Policy

Effective Date: October 8, 2024

1. Introduction

This Privacy Policy describes how RevOps Shop, Inc. (“RevOps Shop”, "we", "us", or "our") collects, uses, and handles data through our ROSHU (RevOps Shop HubSpot Utility) application ("ROSHU" or the "App"). ROSHU is a privately distributed app designed for use by our clients in conjunction with their HubSpot portals.

2. Data Collection and Usage

ROSHU does not collect personal data directly from users. Instead, it accesses and processes data from your HubSpot portal using HubSpot APIs. We only request and process data that is relevant to the specific functions being performed by the App.

2.1 Types of Data Accessed

The App may access various types of data from your HubSpot portal, including but not limited to:

Contact, Deal, and Company records

Contact, Deal, and Company object schemas

Pipelines

Lists

2.2 Purpose of Data Access and Processing

ROSHU accesses and processes your HubSpot data for the following purposes:

Enriching your records with additional data points

Syncing your blocklists with external systems

Integrating and syncing data from external systems into your HubSpot portal

Other utility-oriented and additional functions as provided by the App

3. Data Storage and Security

3.1 Storage Location

Data accessed by ROSHU is stored in RevOps Shop's database, which is stored on an Amazon Web Services (AWS) instance in the US.

3.2 Security Measures

We implement modern security measures to protect against unauthorized access to your data, including:

Multi-factor authentication for users with access to the database
Principles of Least Privilege (PoLP) for users with access to the database
Row-level security for tables in the database

3.3 Data Retention

Data retention periods vary, depending on the specific function:

Data pulled for point-in-time enrichments are stored for at least 30 days; in some cases, this data may be stored longer than 30 days, to enable us to do rigorous investigations if issues or errors occur.
Data synced for blocklist purposes may be stored for as long as necessary to maintain accurate and reliable suppression lists for you across our systems.
Otherwise, data may be stored for up to or beyond 90 days, depending on the function.

We make no guarantees related to the ongoing storage of data.

4. Data Sharing and Third-Party Services

4.1 No Sale of Data

We make no guarantees related to the ongoing storage of data.

4.2 Third-Party Services

ROSHU may use third-party APIs and services as needed to enrich data in your systems. These third-party services may change over time. When using such services, we only share the minimum necessary data required for the specific function (e.g., only an email address when validating email addresses).

5. User Rights and Data Deletion

5.1 Access to Data

Specific requests for data access can be made by contacting steve@revops.shop.

5.2 Data Deletion Requests

You may request the deletion of your CRM data from our database by emailing steve@revops.shop with details about your request. We will remove the requested data from our database within 30 calendar days of receiving the request.

5.3 Data Purging

Your data may be deleted from our database within 30 calendar days after our services contract expires, unless an ongoing services partnership is agreed upon or actively in discussion.

6. Cookies and Tracking

ROSHU does not use any cookies or tracking technologies.

7. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting of the updated Privacy Policy. The Privacy Policy may be accessed by emailing steve@revops.shop.

8. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: steve@revops.shop

9. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the state laws of Florida, without regard to its conflict of law provisions.